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03 Ecosystem

The Operational
Super App

A modular service mesh delivering payments, insurance, credit, logistics, warehousing, and compliance. Not six vendors. One system where every service makes every other service better. Payments first, everything else loads on demand.

6 Services, 1 Platform
15+ Currencies
Instant Settlement
For Farmers For Cooperatives For Buyers For Insurance Partners For Financial Institutions For Logistics Providers

10 agents running your operations

Each agent handles a critical operational service. They communicate through an A2A protocol — when one acts, the others respond automatically.

Payments Agent

Instant mobile money settlement across 15+ currencies

Autonomous

M-Pesa, MTN, Airtel, Orange, and bank transfers across 15+ currencies. Instant settlement to farmer's mobile money.

Inputs
Trade confirmations Delivery receipts
Output Instant settlement to mobile money
Seconds, not weeks
Insurance Agent

Parametric coverage with automatic payouts

Autonomous

Parametric coverage triggered by satellite data — drought, flood, pest, temperature. Automatic payouts before loss materializes.

Inputs
Satellite imagery Weather data Brain sensors
Output Automatic payouts to mobile money — no claims process
Zero paperwork, payout in hours
Credit Scoring Agent

Farm performance-based credit, not collateral

Approval

Builds creditworthiness from farm performance, not collateral. Progressive credit limits and input financing via WhatsApp.

Inputs
Brain yield data Trade history Payment history
Output Progressive credit limits, input financing
400M unbanked farmers get access to credit
Logistics Agent

GPS-tracked transport with route optimization

Approval

GPS-tracked transport with temperature and humidity monitoring. Optimized routes and automated carrier matching.

Inputs
Trade details Carrier data Route data
Output Optimized routes, carrier matching, cold chain tracking
Reduce 40% post-harvest loss
Compliance Agent

Auto-generated export and regulatory documentation

Autonomous

Auto-generates export permits, phytosanitary certificates, and KYC/AML documentation for 12+ markets.

Inputs
Trade data Regulatory databases Data Passports
Output Multi-jurisdiction regulatory documentation
Compliance as a feature, not a burden
Cooperative Finance Agent

Member accounts, dividends, and group savings

Approval

Manages member accounts, dividend distribution, and group savings (Chama/SACCO). Transparent financial reporting.

Inputs
Member registration Trade revenue Savings deposits
Output Financial reports, automated dividend splits
Digital cooperative governance
Warehouse Agent

Electronic warehouse receipts as tradeable collateral

Autonomous

Tracks inventory, monitors storage conditions, and generates electronic warehouse receipts that serve as tradeable collateral.

Inputs
IoT sensors Inventory logs
Output Electronic warehouse receipts (tradeable + loan collateral)
Stored commodities become financial instruments
Smart Contract Agent

Auto-enforced contracts with dispute resolution

Approval

Generates and executes contracts with auto-enforcement. Built-in dispute resolution for both parties.

Inputs
Trade terms Quality grades Delivery conditions
Output Binding agreements with built-in dispute resolution
Trust without intermediaries
Subsidy & Grant Agent

Discover and auto-apply for grants and subsidies

Approval

Discovers and auto-applies for government subsidies, NGO grants, and carbon credits. Matches farm profile, crop type, location, and compliance data against grant databases. Pre-fills applications and tracks status. Farmer confirms before submission.

Inputs
Farm profile Crop type Compliance data Grant databases
Output Matched opportunities, pre-filled applications, status tracking
Unlocks funding farmers don't know exists
Legal Agent

Land tenure, contract review, dispute arbitration

Approval

Verifies land tenure status, reviews contracts, handles dispute arbitration, and ensures regulatory compliance across jurisdictions. Connects to national land registries and legal databases.

Inputs Land registries, Contract documents, Regulatory databases
Output Legal compliance reports
Disputes resolved in days, not years
"When the drought hit, the money was in my M-Pesa before I even filed a claim."
— Peter O., Nakuru

Connect, activate, compound

Start with payments. Add services over time. Each one makes the others better.

1
Connect
Link your mobile money account (M-Pesa, MTN, Airtel) and verify identity via KYC
2
Activate
Choose services: payments, insurance, credit, logistics, savings, warehouse
3
Operate
Services run in the background: payments settle, insurance monitors, credit score updates
4
Compound
Each service improves the others: payment history builds credit, logistics feeds insurance
5
Scale
Progressive limits increase — credit rises, premiums drop, logistics priority grows

The right interface for every role

Farmers use WhatsApp. Managers use a progressive web app. Partners connect via API. Everyone gets exactly what they need.

Farmer
WhatsApp / SMS

Payment confirmations, insurance alerts, credit offers, pickup confirmations. All in your language with simple reply actions.

Cooperative Manager
Progressive Web App

Member accounts, collective revenue, savings group dashboard, warehouse inventory, compliance status, dividend tools.

Buyer / Exporter
Web Dashboard + API

Payment tracking, logistics monitoring, settlement history, compliance documentation.

Insurance Partner
API + Analytics Dashboard

Portfolio-level risk data, payout triggers, claim-free monitoring, satellite verification feeds.

Financial Institution
API + Risk Dashboard

Credit scoring data, repayment tracking, portfolio analytics, default prediction models.

Logistics Provider
Mobile App

Available shipments, route assignments, delivery confirmations, cold chain monitoring.

"The grant agent found me a government subsidy I had no idea existed. It covered half my sensor costs."
— Anne W., Trans Nzoia

Data from every transaction and interaction

Ecosystem generates and consumes data across four major streams, all compounding into better services.

Transaction History

Payment flows, settlement times, volumes across all services.

Real-time
Satellite Monitoring

Rainfall, flood, drought, and temperature triggers for parametric insurance.

Daily
Farm Performance

Yield data, quality scores, input usage flowing in from Brain.

Continuous
Logistics Telemetry

GPS position, temperature, humidity during transport via IoT on vehicles.

Real-time

The operational backbone of Watoko

Ecosystem enables every trade, every payment, every insurance claim across the entire platform.

Ecosystem Brain

Credit enables farmers to invest in better inputs. Insurance data improves risk models. Brain's data powers credit scoring and insurance triggers.

Ecosystem Market

Payment infrastructure enables instant trade settlement. Warehouse receipts create tradeable inventory. Every Market transaction flows through Ecosystem.

Ecosystem Labs

Financial, logistics, and insurance data reveals economic patterns for research. Labs returns better risk scores and credit models.


Live in days, compounding in weeks

We handle everything: mobile money integration, insurance enrollment, credit activation, and compliance setup. Start with payments on day one — add services as you grow.

1
Identity Verification
KYC via mobile, link your M-Pesa or mobile money account.
Day 1
2
Service Activation
Choose which services to enable — start with payments, add others over time.
Day 1
3
First Transaction
Complete a payment, access input financing, or enroll in insurance.
Week 1
4
Full Integration
All services running and compounding data across your operations.
Week 2-4
Can't afford sensors?

Apply for the Watoko Grant Program — subsidized hardware, free onboarding, pay-as-you-grow pricing for smallholder farmers.

Learn about grants

Common questions about Ecosystem

Ecosystem supports 15+ payment methods including MTN MoMo, Airtel Money, Orange Money, and traditional bank transfers. We work with the payment infrastructure available in your region. If you have any mobile money account, you can receive payments.

Traditional insurance requires you to file a claim, provide evidence, and wait for assessment. Parametric insurance uses satellite and sensor data to detect events (drought, flood, extreme temperature) automatically. When conditions trigger the policy parameters, payouts are sent to your mobile money — often before you even notice the damage. No paperwork, no adjusters, no delays.

Credit limits start conservatively and grow with your track record. Initial limits cover basic input financing (seeds, fertilizer). As Brain captures more farm performance data and you build trade history on Market, limits increase progressively. Most farmers see significant limit increases within 2-3 seasons.

Your financial data is encrypted and never shared without your explicit consent. Credit scoring uses anonymized farm performance data, not personal financial details. You control exactly what data is visible to lenders, insurers, and other parties. See our Security section for details.

Yes. Cooperative Finance Agent manages group accounts at the cooperative level. Individual members benefit from aggregated trades and group insurance without needing individual accounts. However, individual sign-up unlocks personal credit scoring and direct mobile money payments.


Your data, your rules

Data Encryption

End-to-end encryption for all data. AES-256 at rest, TLS 1.3 in transit. Your farm data is never exposed.

Farmer Data Sovereignty

Farmers own their data. Export or delete anytime. No lock-in, no hidden data monetization.

Privacy by Design

Anonymization before any research use. GDPR-compliant processing. Consent-first approach to all data sharing.

SOC 2 Compliance

Annual audits, strict access controls, documented incident response. Enterprise-grade security for every farmer.

Local Data Residency

Data stored in-region on AWS Africa (Cape Town) and Nairobi. Your data stays close to home.

Open Audit Trail

Every AI decision is logged, traceable, and explainable. Full transparency on what the agents do and why.

SOC 2 Type II GDPR ISO 27001

Connected to the tools you already use

Payments

M-Pesa MTN MoMo Airtel Money Orange Money Bank APIs

Satellite

Sentinel-2 SatLogic Planet Labs

Communication

WhatsApp Business API Twilio (SMS/Voice) USSD

IoT

LoRaWAN Sigfox Cellular IoT

Government

National Ag Databases Export Authorities Tax Systems

Partners

Pula (Insurance) OKO Finance Local Agro-dealers

One platform. Every service you need.

Payments, insurance, credit, logistics, warehousing, compliance — all connected through one intelligent agent mesh. Stop managing six vendors. Start running one system.

See a demo

See Watoko in action.

Book a personalized demo and discover how Watoko can transform your agricultural operations.

"Watoko replaced five different tools we were using. Now everything — field data, trading, payments — lives in one place."
— Agricultural Operations Manager

Thank you!

We'll be in touch within 24 hours to schedule your demo.